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Workshop Controller
Bartons Capalaba Nissan
Workshop Controller
Bartons Capalaba Mitsubishi/Subaru/GWM | Capalaba, Brisbane QLD
Full time | Automotive Trades (Trades & Services)
Hit the road with a role that offers leadership, growth, and support.
Are you an experienced automotive professional ready to step into a key leadership role in a busy, high-performing workshop?
Bartons Capalaba Mitsubishi is looking for a motivated and capable Workshop Controller to help lead daily workshop operations, support technicians, and drive productivity, quality, and customer satisfaction.
This is an excellent opportunity for someone who enjoys leading from the front, thrives in a fast-paced environment, and wants to build a long-term career with one of Queensland’s most respected automotive groups. 🔧
🚘 Why Bartons?
With a proud 80-year legacy, Bartons is a family-owned automotive business with a strong reputation for customer service, team culture, and career development.
Across our group, we represent some of the industry’s leading brands and deliver exceptional experiences for our customers every day. We are passionate about creating a workplace where people feel supported, challenged, and recognised for what they bring to the team.
At Bartons, you can expect:
- A genuinely supportive, people-first culture
- Strong leadership and real opportunities for career growth
- Ongoing manufacturer and internal training opportunities
- A fun, social team environment with regular staff events
- A business that values performance, professionalism, and development
About the role
As Workshop Controller, you will play a pivotal role in the day-to-day success of the service department.
Working closely with the Service Manager, Service Advisors, and Technicians, you will coordinate workflow through the workshop, manage technician productivity, monitor job progress, and help ensure all work is completed efficiently, safely, and to a high standard.
This is a hands-on leadership role suited to someone with strong workshop experience, sound technical knowledge, and the ability to keep operations running smoothly while building a positive team culture.
What you’ll be doing
- Coordinate and manage the daily flow of the workshop
- Allocate repair orders to technicians based on skill set and workshop priorities
- Monitor the progress of repairs and servicing to ensure timeframes and quality standards are met
- Liaise with Service Advisors and management to provide accurate updates and manage workshop capacity
- Support technicians with technical guidance and day-to-day workshop coordination
- Carry out or support quality checks on completed work
- Maintain high standards of workmanship, safety, and housekeeping
- Contribute to workshop targets across productivity, efficiency, and customer satisfaction
- Provide leadership, support, and motivation to the workshop team
What we’re looking for
To succeed in this role, you will ideally bring:
- Previous experience in an automotive workshop environment
- Strong technical knowledge and understanding of workshop operations
- The ability to manage workflow and balance competing priorities
- Strong leadership, communication, and team support skills
- A proactive, solutions-focused approach
- High attention to detail and a commitment to quality
- The ability to work well under pressure in a busy environment
- A current driver licence
A Certificate III in Light Vehicle Mechanical Technology or qualification as an Automotive Technician will be highly regarded.
Previous experience as a Workshop Controller or in a senior workshop leadership role will also be highly regarded. Experience with Mitsubishi/GWM/Subaru or other dealership brands will be advantageous, though not essential.
If you are a strong workshop professional ready to step into leadership, we would still love to hear from you.
💥 What’s in it for you?
- Competitive salary package
- Bonus and incentive opportunities
- Ongoing training and upskilling
- Access to our Employee Assistance Program and employee rewards program
- A fun, team-oriented workplace with a strong social culture
- Clear career progression within a growing automotive group
Diversity & Inclusion
We believe that our strength comes from our people, and we’re committed to building a team that reflects the diversity of our community. We welcome individuals from all backgrounds, experiences, and perspectives to apply — and we’re proud to provide an environment where everyone feels respected, supported, and valued.
Apply now
If you’re ready to take the next step in your automotive career and join a high-performing team, we’d love to hear from you. 📩
Please submit your application, including your resume and a short cover letter outlining your suitability for the role.
Please note: Only candidates selected for an interview will be contacted.